Privacy Policy

At Inatech Digital Inc ("we", "us", "our"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you use our website, Compact Contact CRM platform, mobile applications, trial sign-up forms, and related services (collectively, the "Services").

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

We collect information in the following ways:

• Information you provide directly
  When you register for a trial or account, submit a contact form, request support, or otherwise interact with us, we may collect:
  • Identity/contact information (full name, company name, email, phone, address, job title)
  • Business information (company size, industry/NAICS code, website)
  • Any other information you voluntarily provide (e.g., messages, uploaded files, preferences)
• Information from your use of the Services
  Automatically collected technical and usage data, including:
  • IP address, browser type/version, device information, operating system
  • Pages visited, time/date of access, referring/exit pages, clickstream
  • CRM-specific data: contacts, leads, notes, tasks, emails, call logs you upload or create
• Cookies and similar technologies
  We use cookies, web beacons, pixels, and similar tools for analytics, functionality, and marketing (see our Cookie Policy for details).
• Information from third parties
  Data from integrations (e.g., Google Workspace, Microsoft 365, email providers), payment processors, or business partners when you authorize connections.

2. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve the Services (including account management, support, and feature updates)
• Process trial requests, subscriptions, payments, and billing
• Communicate with you (service announcements, support, marketing with consent where required)
• Personalize your experience and deliver relevant content/features
• Detect, prevent, and address fraud, abuse, security issues, or technical problems
• Comply with legal obligations, enforce our agreements, and protect rights/safety
• Conduct research, analytics, and product development (often in aggregated/de-identified form)

3. Sharing and Disclosure of Information

We do not sell your personal information. We may share information in these limited circumstances:

• With service providers (hosting, analytics, payment processors, email delivery, CRM tools) under strict confidentiality agreements
• With business partners or integrations you explicitly authorize
• In connection with a merger, acquisition, or sale of assets
• To comply with legal requirements, court orders, or government requests
• To protect the rights, property, or safety of Inatech Digital Inc, users, or the public

4. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, including the United States. We use appropriate safeguards (such as Standard Contractual Clauses for GDPR) to protect cross-border transfers.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, provide the Services, or meet legal obligations. Trial/contact data is typically retained for 24 months after inactivity unless you request deletion.

6. Your Privacy Rights

Depending on your location, you may have rights including access, correction, deletion, opt-out of marketing, objection/restriction of processing, and data portability. To exercise these rights, contact us at admin@inatechdigital.com. We respond to verifiable requests within legally required timeframes.

7. Security

We implement reasonable technical, administrative, and physical safeguards to protect your information. However, no method of transmission or storage is 100% secure.

8. Children's Privacy

Our Services are not directed to individuals under 16. We do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this policy from time to time. Changes will be posted here with an updated effective date. Significant changes may be notified via email or in-app notice.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: admin@inatechdigital.com
Address: 870 N Miramar Ave #309 Indialantic, FL 32903
Phone: 1-800-881-4038